Rental terms & agreement
Version 2026-08-15 · FGIM Car Rental Services CDO
Draft — needs legal review. These clauses are drawn from standard Philippine car rental practice and are a solid starting point, but they are not legal advice. Have a Philippine lawyer review them before you rent to a paying customer, and set the penalty amounts in clauses 6, 8 and 10 to figures you actually intend to enforce.
These terms govern the rental of any vehicle from FGIM Car Rental Services CDO (the “Owner”) to the person named on the booking (the “Renter”). By submitting a booking request and by signing the rental agreement at hand-over, the Renter accepts these terms in full.
1.Eligibility and required documents
The Renter must hold a valid, non-expired Philippine driver's licence, or a valid foreign licence together with an International Driving Permit, carrying the correct restriction code for the vehicle class being rented. Minimum age and minimum years of driving experience are stated on each vehicle's listing and vary by unit.
Two valid government-issued IDs must be presented at hand-over. The Owner will record the licence details and may photograph the licence. The Owner reserves the right to decline release of a vehicle where documents are incomplete, appear altered, or where the Renter appears unfit to drive.
Only the Renter — and any additional driver expressly named in the rental agreement — may operate the vehicle.
2.Rental period and late return
The rental period runs from the agreed hand-over date and time to the agreed return date and time. A rental day is a 24-hour period.
Vehicles must be returned at the agreed time. A grace period of one hour applies. Beyond that, late return is charged pro-rata per hour, and any return more than six hours late is charged as an additional full rental day. Where the delay causes the Owner to lose a subsequent confirmed booking, the Renter is liable for that lost revenue as well.
Extensions must be requested and confirmed by the Owner before the original return time, and are subject to the vehicle's availability.
3.What the rate covers, and what it does not
The quoted daily rate covers use of the vehicle for the booked period and the Owner's statutory insurance on the unit.
Fuel and carwash are not included and are shouldered by the Renter. The vehicle is released with a recorded fuel level and must be returned at the same level; any shortfall is charged at prevailing pump price plus a refuelling service fee. The vehicle must be returned in reasonably clean condition, failing which a cleaning charge applies.
Also excluded and for the Renter's account: toll fees, parking fees, traffic and parking violations, towing and impound costs, and any fines incurred during the rental period.
4.Security deposit
A refundable security deposit is collected at hand-over — currently ₱500–₱5,000 depending on the unit. It is returned after the vehicle has been inspected and found in the same condition as released, less any amounts properly chargeable under these terms.
The deposit is not a cap on the Renter's liability. Where damage, fines, or losses exceed the deposit, the Renter remains liable for the balance.
5.Payment
Reserving is free and no online payment is taken. The rental amount and the security deposit are payable in full at hand-over, in cash or via GCash (0975 468 0829). The vehicle will not be released until payment has been received and confirmed.
6.Condition, damage, and liability
Before release, the Owner and Renter will jointly inspect the vehicle and record its condition with photographs. Both parties should keep a copy. The same inspection is repeated on return.
The Renter is responsible for loss of, or damage to, the vehicle occurring during the rental period regardless of fault or cause. This responsibility is not reduced by the existence of comprehensive insurance: where insurance does not cover the full extent of a loss — including any deductible or participation fee, and any depreciation or loss-of-use claim — the Renter is liable for the difference.
The Renter indemnifies and holds the Owner free from all liabilities, claims, damages, and suits arising from death, injury, or property damage connected with the Renter's use of the vehicle.
Missing or damaged accessories, tools, spare tyre, plates, or documents are charged at replacement cost.
7.Prohibited use
The vehicle must not be:
- driven by anyone other than the Renter or an additional driver named in the agreement;
- sublet, re-rented, pledged, sold, or used to carry passengers or goods for hire without the Owner's written consent;
- used to push or tow another vehicle, to carry loads beyond its rated capacity, or to carry more passengers than it has seatbelts for;
- used in any race, contest, or off-road, beach, or flood-water driving;
- operated by anyone under the influence of alcohol, drugs, or any substance impairing their ability to drive;
- used in the commission of any crime, or to transport illegal or hazardous goods;
- taken outside the declared area of use without the Owner's prior consent.
Any breach voids applicable insurance cover, entitles the Owner to recover the vehicle immediately at the Renter's cost, and makes the Renter liable for all resulting loss, in addition to a penalty per day of unauthorised use.
8.Out-of-town and area of use
Out-of-town trips must be declared before release so the Owner can confirm the vehicle is suitable and properly covered. Undeclared out-of-town use is a breach of clause 7 and attracts a penalty per day, in addition to any recovery costs.
9.Breakdown, accident, and theft
The Renter must notify the Owner immediately by phone at 09496991714 on any breakdown, accident, theft, or if the vehicle is impounded.
In an accident the Renter must not admit liability, must secure a police report from the station with jurisdiction, obtain the other party's details, photograph the scene, and cooperate fully with the Owner and its insurer. Failure to obtain a police report may void the insurance claim, in which case the Renter bears the full loss.
Repairs must not be commissioned without the Owner's consent. The Renter must not abandon the vehicle.
10.Cancellation and no-show
Booking requests may be cancelled free of charge at any time before the Owner confirms them. Once confirmed, the Owner asks for at least 24 hours' notice so the unit can be re-let.
Failure to appear at the agreed hand-over time without notice is treated as a no-show and may be charged a cancellation fee. The Owner may release the vehicle to another customer one hour after the agreed time.
The Owner may cancel a confirmed booking where the vehicle becomes unavailable through breakdown, accident, or force majeure. In that case the Owner will offer an alternative unit where possible, and otherwise refund any amount already paid in full. The Owner's liability in such cases is limited to that refund.
11.Personal data
The Owner collects and processes the Renter's personal data, including licence and ID details, in accordance with the Data Privacy Act of 2012 (RA 10173) and as described in the privacy notice.
12.Governing law and venue
This agreement is governed by the laws of the Republic of the Philippines. The parties agree that any action arising from it shall be brought exclusively before the proper courts of Cagayan de Oro, Misamis Oriental, to the exclusion of all other venues.
If any clause is found invalid or unenforceable, the remaining clauses remain in full force.
At hand-over
These terms are signed as part of the rental agreement at hand-over, together with the vehicle condition report. Both the Renter and the Owner keep a signed copy. Make sure the condition report is filled in and photographed before you drive away — it protects both sides.
Questions about these terms? 09496991714 · rjcarrentalcdo@gmail.com